Privacy Policy

At JainSpace, we deeply value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website, mobile application, and affiliated services to book rooms, access spiritual resources, or coordinate train meal deliveries.

1. Information We Collect

A. Personal Information

When you register on the platform, make a booking, or submit an inquiry, we may collect:

• Identity & Contact: Full name, email address, phone number, and city of residence.
• Booking & Travel: Check-in/check-out dates, PNR number, train details, coach/seat numbers, and destination stations.
• Transaction Data: Payment confirmation identifiers (we do not store full credit card/debit card numbers directly on our servers).

B. Usage & Technical Data

When accessing our platform, we automatically collect basic technical details to ensure reliability and speed:

• IP address, browser type, operating system, and device identifiers.
• Pages viewed, time spent on features, and referral links.

2. How We Use Your Information

We use your information strictly for legitimate operational purposes:

• Fulfilling Bookings: Processing reservations, Dharamshala check-ins, and Bhojanshala meal coupons.
• Order & Referral Notifications: Transmitting essential trip details to partner service providers (such as Arihant Tiffins) so they can deliver warm meals to your seat.
• Instant Alerts: Sending confirmations and updates via WhatsApp and email.
• Platform Improvements: Enhancing UI performance and adding requested features for the Jain community.

3. Information Sharing & Protection

We do not sell, rent, or trade your personal information to third parties.

Information is only shared under strict circumstances:

• Authorized Service Providers: Trusted partners who assist in fulfilling services (e.g., payment gateways, SMS/WhatsApp delivery gateways, delivery teams).
• Legal Requirements: When mandated by applicable law or regulatory authorities.

4. Data Security

We implement industry-standard encryption protocols and access controls to protect your data against unauthorized access, loss, or alteration.

5. Contact Our Privacy Team